Careers with an Industry Leader

 

ISS is the defense industry's leading developer of product supportability analysis software and solutions — and we're building the next generation of innovators. If you are interested in a career in product supportability analysis, have a strong technical aptitude and enjoy working with people, here's what ISS has to offer:

 

  • The opportunity to learn from an elite group of industry experts, combining hundreds of years of experience in product supportability analysis and configuration management
  • Minimal layers of management to develop your expertise and deploy it through the organization
  • Collaboration with your colleagues, government agencies, defense OEMs and their global supplier networks
  • A mission that makes a difference, supporting performance and reliability in complex defense systems and equipment
  • Competitive compensation and benefits

AVAILABLE POSITION

ISS Sales Engineer

Job Description

The Sales Engineer is responsible for the overall management of customer relationships, executing the sales process for ISS products, training and technical services, while managing the customer journey through the process.

In addition to excellent written and verbal communication skills, the Sales Engineer must have the appropriate technical skills with a detailed familiarity of highly complex, engineered software systems and processes. Further, the Sales Engineer must be willing to learn about new products.

The Sales Engineer must build rapport with clients, understand their needs and make initial recommendations about the best ISS solutions, serving as an import customer advocate/liaison with ISS Technical Teams.

 

Customer Service

  • Reflect ISS corporate values of customer service and the highest possible quality product
  • Ensure that all interaction with internal and external customers and prospects is timely, courteous, and professional.
  • Display mastery of customer relationship management (CRM) systems and office productivity tools (MS Word, PowerPoint, Excel, etc.), using these tools and other internal processes to manage the sales pipeline and opportunities.

 

Lead Development

  • Use multiple methods to identify new leads, including but not limited to cold calling, networking events and industry opportunities.

 

Sales Presentations

  • Develop and deliver sales presentations for customers/prospects.
  • Develop and deliver detailed product demonstrations.
  • Develop proposals for software, training, and technical services.
  • Manage the entire sales cycle, using consultative approach for a purchase commitment from the client.

 

Cross-Selling

  • Cross-sell customers with training and technical services to address a range of customer issues.
  • Create a collaborative environment with the customer, whereby they look to ISS as a key solution provider and not merely a software vendor.
  • Coordinate as necessary with technical personnel to develop plans/proposals for technical services opportunities.

 

Other

  • Job Type: Full-time
  • Travel for customer visits, trade shows and conferences

If you are interested in this position, please send your resume and cover letter to isshr@isscorp.com. No phone calls, please.

 

ISS is an equal opportunity employer.