Careers with an Industry Leader

 

ISS is the defense industry's leading developer of product supportability analysis software and solutions — and we're building the next generation of innovators. If you are interested in a career in product supportability analysis, have a strong technical aptitude and enjoy working with people, here's what ISS has to offer:

 

  • The opportunity to learn from an elite group of industry experts, combining hundreds of years of experience in product supportability analysis and configuration management
  • Minimal layers of management to develop your expertise and deploy it through the organization
  • Collaboration with your colleagues, government agencies, defense OEMs and their global supplier networks
  • A mission that makes a difference, supporting performance and reliability in complex defense systems and equipment
  • Competitive compensation and benefits

AVAILABLE POSITIONS

ISS Sales Engineer

Job Description

The Sales Engineer is responsible for the overall management of customer relationships, executing the sales process for ISS products, training and technical services, while managing the customer journey through the process.

In addition to excellent written and verbal communication skills, the Sales Engineer must have the appropriate technical skills with a detailed familiarity of highly complex, engineered software systems and processes. Further, the Sales Engineer must be willing to learn about new products.

The Sales Engineer must build rapport with clients, understand their needs and make initial recommendations about the best ISS solutions, serving as an import customer advocate/liaison with ISS Technical Teams.

 

Customer Service

  • Reflect ISS corporate values of customer service and the highest possible quality product
  • Ensure that all interaction with internal and external customers and prospects is timely, courteous, and professional.
  • Display mastery of customer relationship management (CRM) systems and office productivity tools (MS Word, PowerPoint, Excel, etc.), using these tools and other internal processes to manage the sales pipeline and opportunities.

 

Lead Development

  • Use multiple methods to identify new leads, including but not limited to cold calling, networking events and industry opportunities.

 

Sales Presentations

  • Develop and deliver sales presentations for customers/prospects.
  • Develop and deliver detailed product demonstrations.
  • Develop proposals for software, training, and technical services.
  • Manage the entire sales cycle, using consultative approach for a purchase commitment from the client.

 

Cross-Selling

  • Cross-sell customers with training and technical services to address a range of customer issues.
  • Create a collaborative environment with the customer, whereby they look to ISS as a key solution provider and not merely a software vendor.
  • Coordinate as necessary with technical personnel to develop plans/proposals for technical services opportunities.

 

Other

  • Job Type: Full-time
  • Travel for customer visits, trade shows and conferences

If you are interested in this position, please send your resume and cover letter to isshr@isscorp.com. No phone calls, please.

 

ISS is an equal opportunity employer.

 

Contract Administrator

Job Description

Under the direct supervision of the Manager of Administrative Services, this position provides administrative support for Business Administration and Business Development. A qualified candidate would have prior experience working with and managing contracts.

 

Essential Functions

  • Manage and review purchase orders, contracts, and other legal documents
  • Serve as liaison between internal and external parties during contract development and negotiation stages
  • Recognize and analyze potential risks that contract terms and any changes to those terms might pose to the company
  • Provide administrative support to all departments, as needed
  • Serve as backup for Accounts Payable and Receivable functions
  • Work independently and within a team on special nonrecurring and ongoing projects

 

Competencies

  • Basic understanding of Contract Law and business systems
  • Proficiency with Microsoft Office products (familiarity with Microsoft CRM and/or Project (PWA) a plus)
  • Personal effectiveness/credibility/integrity
  • Excellent analytical and time-management skills
  • Willingness to work on a variety of tasks
  • Ability to manage multiple tasks/projects of varying complexity and urgency
  • Collaboration skills
  • Organizational skills
  • Attention to detail
  • Communication Proficiency (both oral and written)

 

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands: This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend, stand, or move about as necessary.

This is a full-time position. Days and hours of work are Monday through Friday, 8:00AM to 5:00PM, although hours may vary upon manager approval.

No travel is expected for this position.

Required Education and Experience: Bachelor's degree in Business Administration or related field.

Preferred Qualifications: Prior experience working with and managing contracts.

 

If you are interested in this position, please send your resume and cover letter to isshr@isscorp.com. No phone calls, please.

 

ISS is an equal opportunity employer.

 

Software Applications Developer

Job Description

As the premier provider of software solutions in our high specialized worldwide market, we deliver products that are integral to business processes and decision-making. We enable our customers, primarily in the aerospace and defense industry, to make, design decisions that help optimize their strategy to maintain, support and sustain long-term assets over their useful lives of the assets. In addition, our software products deliver data to support the production of maintenance plans, technical publications and other vital services related to long-term support of an asset.

We take pride in our reputation for quality products and services and excellent customer support. To support these efforts, we recruit engineers and software developers as well as information technology, sales and marketing specialists.

We are looking for a full time Software Applications Developer to work in our US headquarters near Clemson, South Carolina. As a member of the ISS team, this developer will:

  • Design, develop, and debug software applications according to design specifications.
  • Review, analyze, and translate customer requirements into initial design of a software product or enhancements to existing products.
  • Test the software throughout implementation and installation to ensure it satisfies the design criteria.
  • Provide technical assistance to ISS Customer Support Representatives.

 

Qualifications

Candidates for this role should possess a Bachelor's or Master of Science Degree in a computer software related field (or an equivalent combination of education and relevant experience) plus a cumulative GPA greater than or equal to 3.5 as a general rule.

Qualified candidates will also demonstrate proficiency programming in Java and/or C/C++ and developing applications for MS Windows platforms and possess:

  • advanced problem-solving abilities,
  • a cooperative attitude, effective written and verbal communication skills, and
  • exceptional organizational and time management skills, and ability to handle multiple projects effectively.

 

Preferred candidates also have demonstrated knowledge/coursework/experience in:

  • working with relational databases, preferably Oracle,
  • Database design and/or data modeling,
  • Developing applications utilizing JavaScript/HTML/CSS/XML/XSLT. Utilizing open source projects,
  • Developing web services,
  • Working with data driven applications,
  • Developing test plans and/or end user documentation
  • Programming with scripting languages (Python/Perl),
  • Software configuration management, principally complex make files and CVS, and/or,
  • Using threat and vulnerability analysis tools (HP fortify, Veracode, etc.).

 

Benefits

We design our benefits package to promote financial, physical and emotional well-being and to be competitive in the marketplace. Our package includes a 401K plan, two choice of health insurance plans, plus dental and vision coverage, life and disability insurance (with options to increase) and a fitness club membership (or other health activity).

 

If you are interested in this position, please send your resume and cover letter to isshr@isscorp.com. No phone calls, please.

 

ISS is an equal opportunity employer.

 

Software Applications Engineer

Job Description

For over 35 years, Integrated Support Systems, Inc. has developed industry-leading software applications designed to support concurrent engineering, logistics, and configuration management efforts in integrated, enterprise-wide environments. Manufacturing and design organizations around the world have chosen our innovative SLICwave logistics workbench and InSync configuration management solutions.

Our headquarters near Clemson, South Carolina serves as the support base for our global network of customers in fifteen countries. ISS has a dedicated team of professionals who provide our customers with world-class products and services.

ISS is currently looking for a software applications engineer to join our team of professionals. ISS offers a competitive salary, an extensive benefits package and a work environment that encourages excellence. In addition, we provide opportunities for challenging work and personal and professional growth.

 

Description of Work

  • Review, analyze, and translate customer engineering requirements into initial design of an engineering software product or enhancements to existing products.
  • Prepare workflow charts and diagrams to specify, in detail, operations to be performed by computer programs and associated processes.
  • Visualize the end product and communicate the requirements and design, through specifications, to Software Programmers who will implement the design.
  • Test the software product throughout product implementation and installation on a variety of different computer systems (e.g., Windows platform) to ensure it satisfies the requirements.
  • Prepare source materials for user documentation and training.
  • Assist Customer Support Representatives in problem solving, interpreting requirements, and educating users on the use of products. Engineers are not primarily responsible for customer support but server as resources on specific customer issues.
  • Engineers may also have the opportunity to do software product training, on-site consultation, and software demonstrations.
  • Develop expertise in engineering data standards and data modeling.

 

Required Education and Experience

  • BS or MS in engineering (Computer, Industrial or Mechanical.
  • Advanced problem solving abilities.
  • Cooperative attitude.
  • Effective written and verbal communication skills.
  • Exceptional organizational and time management skills.
  • Ability to handle multiple projects effectively.
  • Experience working on a software development project.
  • Confidence working in MS Window operating systems, desirable.

 

If you are interested in this position, please send your resume and cover letter to isshr@isscorp.com. No phone calls, please.

 

ISS is an equal opportunity employer.